FAQ

How can you participate in the events at Akvárium Klub in accordance with the current epidemiological measures?

Pursuant to governmental decree, music and dance events can only be attended by guests with an immunity certificate.

Admission is possible in one of the following ways:
-By presenting a valid immunity certificate + valid identity card or passport
-By presenting an immunity certificate through the EESZT mobile phone application + valid identity card or passport

In accordance with the law, we cannot accept any other (paper-based) certifications or negative PCR test results (including immunization certificates and medical documents).

We wish to inform our visitors that we have no influence over the legislation, yet we are required to observe it.
We kindly ask you to only purchase admission tickets if you will be in possession of the above-listed documents upon arrival to the event. In lack of said documents or the expiry of the necessary documents/certifications, the organizer shall prevent you from entering the premises of the event and will exclude the possibility of refunding any tickets, products or services.

More information on the immunity certificate is available through the following link:
https://www.hah.hu/hireink/koronavirus/kormanyrendeletek-a-vedelmi-intezkedesekrol

Can minors attend music and dance events?

“(2) The premises of music and dance events can only be visited by individuals immunized against the coronavirus infection as well as individuals under eighteen years of age under their supervision.”
Accordingly, our concerts can be attended by minors in the company of an adult with a valid immunity certificate.

A single adult with an immunity certificate may accompany no more than one minor to an event.

Events starting after 10:00 pm may only by attended by guests over 18 years of age with a valid immunity certificate.

Can foreign guests with an immunity certificate attend the events of Akvárium Klub?

Pursuant to the relevant legislation, music and dance events can be attended by foreign citizens with valid immunity certificates issued by the listed countries. Pursuant to Section 19/A of Government decree no. 408/2020 (VIII. 30) on the travel restrictions during the period of state of epidemiological preparedness, the list of countries issuing immunity certificates recognized by Hungary as well as their samples are listed under the link below. In accordance with the regulations, we cannot accept PCR test results.

Certificates are accepted with a valid identity card or passport issued by the country in question.

https://kormany.hu/kulgazdasagi-es-kulugyminiszterium/vedettsegi-igazolasok

As of 1 July 2021, in the case of non-Hungarian citizens or Hungarian citizens with no permanent residence, we can accept EU Digital Covid Certificates of immunization or exposure.

If you lost your phone, keys, id card, etc., please contact us at the info@akvariumklub.hu e-mail address and our colleagues will do their best to assist you.

We assume no responsibility for belongings left in coats and baggage. We only accept responsibility for baggage and coats provided with a serial number, up to the value of 25.000 HUF. In the case of lost cloakroom tickets, coats and baggage my be reclaimed at the end of the event subsequent to identification and taking down records. The cloakroom cannot be held responsible for coats and baggage claimed by a third party.

Beverages and foodstuffs purchased outside Akvárium Klub cannot be brought into the premises of Akvárium Klub.

It is strictly forbidden to carry drugs, pyrotechnic devices, explosives, poisonous or inflammable materials or devices and instruments for creating graffiti, including spray paints or markers, as well as firearms, knives, butterfly knives, switchblades, pepper spray, clubs, telescoping batons, metal chains, throwing stars, sling-shots and other devices particularly dangerous to public safety.

Cloakroom

Certain rooms of Akvárium Klub (Main Hall, Small Hall, VOLT Lokál) cannot be entered in coats or with an umbrella, which we kindly ask you to leave at the cloakroom.

Where can I get tickets?

Tickets can be purchased through the ticket office at Akvárium Klub or online.

Ticket office

Temporarily closed

General ticket information

  •      Your ticket (or online voucher) will be redeemed at the entrance for a wristband.
  •      There’s no need to print your online voucher – it’s enough to present the QR code at the entrance.

Vouchers

Vouchers can be used to pay in person at the ticket office at Akvárium Klub. We accept bank cards, SZÉP Cards and Erzsébet vouchers.
Online you can pay with OTP Szép kártya.

Ticket helpdesk

If you need any help or have questions concerning online transactions, or you’re looking for some solution to issues arising during your purchase, please contact us at the jegy@akvariumklub.hu email address.

If you purchased tickets from our ticketing partner, please contact them first if any issues should arise.

Ticket types and specifications

Normal ticket

VIP ticket

 

  • Entrance is free of charge under 10 years of age while escorted by an adult with a ticket
  • Visitors between ages of 10 and 18 can enter with a valid ticket when escorted by an adult
  • Visitors over 18 years of age can attend events with a ticket
  • Electronic music events can only be attended by visitors over eighteen years of age, including events that end after 11 pm
  • A maximum of three visitors under eighteen years of age may attend events accompanied by a single adult.
  • Visitors can make audio and visual recordings, recordings of concerts and events can only be made with prior written consent.
  • Audio and visual recordings can be made of visitors which may be utilized for additional purposes.

 

Akvárium Klub is a dog-friendly venue and our doors are open for pets, providing them with fresh water every day between noon and 5 pm.